by Jonathon Hyjek | Nov 4, 2012 | Online Marketing, Search Engine Optimization
In today’s digital age, your business’s online presence is not just an asset—it’s a necessity. When potential customers search for your company or services, the digital trail you leave behind, often referred to as your digital footprint, can make or break their decision to engage with you.
This footprint encompasses every listing, profile, and piece of content associated with your business that you can control or influence. A robust digital footprint establishes credibility, builds trust, and amplifies your reach, ensuring that your business stands out in a crowded online marketplace.
This article explores the concept of a digital footprint, why it matters for businesses, and how to strategically build and manage it to dominate search engine results. By the end, you’ll have a clear roadmap to enhance your online presence and attract more customers.
What Is a Digital Footprint?
Your digital footprint is the collection of online content associated with your business that appears when someone searches for your company name or related keywords. Think of it as a virtual pathway that leads potential customers directly to your business. This pathway includes your website, social media profiles, business directory listings, review platforms, and any other online platforms where your business has a presence.
When customers search for your business, they typically fall into one of two categories:
- Discovery Searchers: These are people who don’t know your business but are searching for products or services you offer. They use broad keywords like “SEO company” or “local bakery near me.”
- Direct Searchers: These individuals already know your business name, perhaps through a referral or advertisement, and search for it specifically, such as “Jonathon Hyjek SEO Services.”
While search engine optimization (SEO) is critical for capturing discovery searchers, building a strong digital footprint is equally important for direct searchers. A well-crafted digital footprint ensures that when someone searches for your business name, they find a wealth of credible, consistent, and professional information about you.
Why Your Digital Footprint Matters
A strong digital footprint serves multiple purposes, each contributing to your business’s success:
1. Establishes Credibility and Trust
When potential customers search for your business and find a well-maintained website followed by active profiles on LinkedIn, Yelp, Google Business Profile, and other platforms, it signals that your business is legitimate and engaged. A sparse or inconsistent online presence, on the other hand, can raise doubts about your reliability.
2. Amplifies Your Reach
By occupying multiple spots on the first page or two of search engine results, you increase the likelihood that searchers will interact with your business. Even if they don’t click on your website immediately, they may visit your LinkedIn page, read Yelp reviews, or explore your social media, all of which can lead them back to you.
3. Enhances SEO Performance
Many online profiles and directories allow you to include links to your website. These backlinks can improve your website’s authority in the eyes of search engines, boosting your organic rankings for both branded and non-branded keywords.
4. Shapes Your Narrative
A strong digital footprint lets you control the story told about your business. By creating and optimizing profiles, you can highlight your strengths, showcase customer testimonials, and address potential concerns before they arise.
Building Your Digital Footprint: A Step-by-Step Guide
Creating a comprehensive digital footprint requires strategy, consistency, and patience. Here’s how to get started:
Step 1: Secure Your Website as the Foundation
Your website is the cornerstone of your digital footprint. When someone searches for your business name, your website should ideally be the first result. To ensure this:
- Optimize for Your Brand: Include your business name in your website’s title tags, meta descriptions, and content. For example, “Jonathon Hyjek SEO Services – London, Ontario” is more effective than a generic “SEO Services.”
- Ensure Accessibility: Make sure your website is mobile-friendly, fast-loading, and easy to navigate.
- Claim Your Domain: Use a domain that matches your business name (e.g., jonathonhyjek.com) to reinforce brand consistency.
If your website isn’t ranking at the top for your business name, you may need to investigate technical SEO issues or competing listings, such as outdated directory profiles.
Step 2: Claim and Optimize Key Online Profiles
Beyond your website, create and optimize profiles on platforms that align with your industry and audience. These platforms fall into three main categories:
Social Media Platforms
- LinkedIn: Create a company page and a personal profile for key team members. Share industry insights, case studies, and company updates.
- Twitter/X: Use your business name as your handle and post regularly about your services, promotions, and industry news.
- Facebook: Build a business page with complete contact information, customer reviews, and engaging content like photos or videos.
- Instagram: Ideal for visually-driven businesses, such as restaurants or retailers. Share high-quality images and use hashtags to increase discoverability.
Business Directories
- Google Business Profile: Claim and verify your profile to appear in Google Maps and local search results. Include accurate business details, photos, and regular updates on your Google Business Profile.
- Yelp: Optimize your Yelp page with a detailed business description, photos, and prompt responses to customer reviews.
- Manta, Weblocal, and Yellow Pages: These directories are particularly valuable for local businesses. Ensure your NAP (Name, Address, Phone Number) is consistent across all platforms.
Industry-Specific Platforms
- Quora: Answer questions related to your industry to establish expertise and drive traffic to your website.
- Houzz or Angi: For home improvement businesses, these platforms are essential for showcasing projects and collecting reviews.
- TripAdvisor: Critical for hospitality businesses like hotels or restaurants.
When creating profiles, use consistent branding (logos, colors, and messaging) and include links to your website. Avoid creating profiles on low-quality or spammy directories, as they can harm your reputation.
Step 3: Create Valuable Content
Content is a powerful tool for expanding your digital footprint. By publishing blog posts, videos, or infographics, you can occupy more search engine real estate and engage potential customers. Consider:
- Blogging: Write articles on your website about topics relevant to your audience. For example, an SEO company could publish “Top 10 SEO Mistakes Businesses Make.”
- Guest Posting: Contribute articles to reputable industry blogs, including a link back to your website.
- Video Content: Create short videos for YouTube or TikTok that showcase your expertise or behind-the-scenes looks at your business.
Step 4: Manage Online Reviews
Reviews on platforms like Yelp, Google, and Facebook are a critical part of your digital footprint. Encourage satisfied customers to leave positive reviews and respond promptly to all reviews, positive or negative. A thoughtful response to a negative review can demonstrate your commitment to customer satisfaction.
Step 5: Monitor and Maintain Your Footprint
Building a digital footprint is not a one-time task. Regularly:
- Check for Accuracy: Ensure your business information is up-to-date across all platforms, especially after a rebrand or change in contact details.
- Monitor Search Results: Search for your business name periodically to see what appears. If undesirable results (e.g., outdated profiles) show up, take steps to suppress or remove them.
- Engage Actively: Post updates, respond to comments, and interact with followers to keep your profiles active and relevant.
Common Pitfalls to Avoid
While building your digital footprint, steer clear of these mistakes:
- Spamming Search Engines: Creating dozens of low-quality profiles in a short period can trigger search engine penalties. Build profiles gradually and focus on reputable platforms.
- Inconsistent Information: Discrepancies in your business name, address, or phone number can confuse customers and harm your SEO.
- Neglecting Maintenance: Outdated profiles or inactive social media accounts can make your business appear unprofessional.
Measuring the Impact of Your Digital Footprint
To gauge the effectiveness of your efforts, track key metrics:
- Search Engine Rankings: Use tools like Google Search Console to monitor where your website and profiles rank for your business name and related keywords.
- Website Traffic: Analyze referral traffic from social media, directories, and other profiles using Google Analytics.
- Customer Engagement: Monitor likes, comments, and shares on social media to assess audience interaction.
Final Thoughts
Mastering your digital footprint is an ongoing process that requires strategy and diligence. By securing a strong website, claiming key profiles, creating valuable content, and actively managing your online presence, you can dominate search engine results and build trust with potential customers. A well-crafted digital footprint not only makes your business appear larger and more credible but also ensures that customers can easily find and engage with you, no matter how they search.
Start today by auditing your current online presence and identifying gaps. With consistent effort, your digital footprint will become a powerful tool for driving growth and establishing your business as a leader in your industry.
by Jonathon Hyjek | Oct 25, 2012 | Online Marketing, Search Engine Optimization
Updated June 2024: I wrote an in-depth guide to help you decide between SEO and PPC.
Should you spend your online marketing budget on Google Adwords (PPC) or SEO (Organic Search)
This is a question that every business with a website must ask themselves when they start to look at how to spend their online advertising dollars.
On one hand, a business can use Google Adwords and set their investment at any amount that they can afford and get almost instant leads (in a perfect world.) A simple text ad can produce great results and your traffic can skyrocket overnight, if you can afford it.
One the other hand, a business can invest in SEO by committing to a monthly SEO package with an SEO company and their rankings will increase over time in the natural search engine results pages.
So which one is a better use of your marketing dollars?
This isn’t an easy question to answer because every business is different and every scenario is different.
Again, in a perfect world, you could start a Google Ads campaign and for example, spend $1000 per month on those PPC ads. If your landing page (the page you point your ads to) is optimized properly, you may end up with quite a few leads or conversions, but in order to keep those leads or conversions coming in, you have to keep paying Google, month after month. Obviously plenty of businesses are doing this since Google is reportedly generating over $100 million per day in Adwords revenue!
This is a great way to generate leads, but it can get expensive because it never stops. If you stop paying, your leads or conversions stop.
Hiring an SEO company to increase your search engine rankings offers you another option. If you invest that same $$500/$1000 per month (or whatever that cost is) in SEO services, over time your website should end up on page #1 of Google in the organic (free) results pages. Once you’re on page one, you should be getting plenty of traffic and you don’t have to keep paying for it. As long as you don’t do anything drastic from an SEO standpoint, a small monthly maintenance fee by an SEO company should keep your website in a high ranking position.
With Organic SEO, you get FREE traffic, day after day, month after month.
In my opinion, if you don’t want to keep paying for an Ads campaign, investing money in organic SEO services is your best option. The downside of course to spending money on Organic SEO is that your rankings will not change overnight. It could take several weeks to several months before you see the results. In this case, SEO services are front loaded with costs and then it will ease up once you are in a good position, whereas Adwords continues to cost, day after day, month after month.
The other challenge with SEO as a single strategy is that Google can (and does) change their algorithm frequently. What worked last year, may not work today – and websites have lost 80% of their organic traffic overnight from one Google update. This can be catastrophic for a business so in my opinion – in 2024 – you should look at both organic SEO and pay per click.
Ultimately you need to decide what’s best for your organization and your current situation. One good option for many companies would be to split your investment between the two. This way you get the best of both worlds; You get leads or conversions immediately while building your rankings for future leads or referrals that come in free of charge.
by Jonathon Hyjek | Sep 9, 2012 | Search Engine Optimization
Over the course of completing SEO audits, I consistently see SEO issues that are avoidable, even by amateurs. For example, improper page titles are a very important SEO component that still get overlooked for the value that they can bring. Page titles are one of the factors that will tell the search engines what a web page is about. Combined with meta description, on-page content and backlinks with relevant anchor text, these factors help Google determine how to rank your page or website for certain search terms. This of course is a simplistic view as many other factors apply, but just because this is a basic concept, doesn’t mean it’s not an important one.
Time and time again I see page titles written in a way that is inefficient and sometimes, just wrong. For those that don’t know what I’m talking about, the best way to describe a page title is to go to a website/webpage and look up at the top of your browser. This is the title of the particular page and there’s a right way to write the page title and there’s a wrong way.
Page Titles – The Basics
The page title should be descriptive of what a particular page is about. If your website is selling “yellow widgets” on an individual page, using “yellow widgets” is a great start for your page title. You have about 60 to 65 characters to work with in a page title, so it’s usually a good idea to use up your available characters, if you can use them without looking spammy. Putting a location in your page title may be a good idea as well, especially if your website is targeted at a certain geographic area. It’s likely that people will type “yellow widgets in Toronto” into their Google search page, so adding the location may be of benefit.
Wasting Page Title Real Estate
Time and time again I see websites wasting SEO real estate by putting words or phrases in their page titles that do nothing but waste space. For example, if your company name is “The Blue, Green & Yellow Widget Company,” using that in your page title may seem logical, but it’s a waste of characters, since you only have about 20-25 characters left to tell your visitors and the search engines what that page is about. It’s common for websites to have their company title on every page title, but this isn’t a great title in many cases. Putting your company name on your index page can be a good move for some companies trying to build their brand, but not for everyone.
Some companies waste page title space by putting a slogan in the page title. This may work for your home page (maybe,) but it’s a bad idea for the bulk of your pages. This is another waste of space that should be avoided in most cases.
Duplicate Page Titles
It’s tempting when building a website to just put the same page title on every page of a website. This is a bad idea! Make sure every page has a unique title that is descriptive of what’s on the page.
“Home” is Not a Good Page Title
An unnamed, fairly high profile website in the city I live (London, Ontario) has a page title that makes me laugh. The saddest part of this is that the website was built by a big web design agency in London and they should know better. What’s the page title that I’m referring to? Here it is: “HOME – Company Name”
This page title makes me laugh. Yes, it is the “homepage” but it’s not really important for them to tell everyone that their index page is called “HOME.” It’s not a big deal in that it only uses up 4 characters, but it’s unnecessary.
Keyword Research Is at the Foundation of a Good Page Title
Your page titles should be determined after you have done thorough keyword research to find out what phrases and keywords actually get enough search volume to make them worth pursuing. There’s no sense using a page title that doesn’t get much search volume or one that isn’t descriptive of what’s on the page.
An Optimum Page Title
An optimum page title is goes something like this:
Keyword 1 | Keyword 2 | Company Name or Brand
Remember, you only have 60 to 65 characters to work with, so sometimes you have to make sacrifices with a page title, but the above is a general guideline that works well.
Choosing the right page titles should be done after some thought and research and not chosen in haste. Choose page titles that describe what service or product you provide, make them keyword rich and possibly include a geographic location if appropriate or maybe your brand/company name, but avoid wasting space with redundant information.
by Jonathon Hyjek | Aug 16, 2012 | Search Engine Optimization
The key to being on page one is complex yet at the same time, quite simple. Many brands and websites are doing “seo” without realizing that they are doing it because it comes naturally to them and their marketing. Getting to the first page of Google might be much easier than you think.
Here’s the Secret:
Be good at what you do, talk about it on your website, talk about it elsewhere on the web, make other people talk about it and then talk about it some more.
That may be a very simplified way to look at it, but it’s true. The old days of marketing are long gone. Gone are the days when you could slap an advertisement in the newspaper every quarter and rely on it to bring you new business. You need to be everywhere, all the time but without being annoying. You need to be blogging about your business, your accomplishments, your product offering and blogging just to give helpful tips and information without self-promotion. In fact, these types of useful pieces of content are the ones that get shared and spread broadly across the internet and help your SEO efforts tremendously.
Blog Your Way to the Top
If you aren’t blogging or writing content on your company website on a fairly regular basis (more than once per week) then you are missing out on tremendous opportunity to get higher rankings. You may not be a great writer and that’s ok, because blogging doesn’t require you to be a prize winning writer; It requires that you have something to say and that your personality comes out in your writing.
Here’s a good method to follow that is sure to get you noticed by the search engines and it’s a great start or a local business with limited funds.
1. Make sure your website includes a blog on the site. If the website is built on WordPress, that’s easy.
2. Write a blog post at least once per week. Make sure it’s not completely promotional, but actual has some value. Give tips, tricks or information about your product or service and take time to educate your readers.
3. Tweet your new blog post out to your Twitter followers and post it to Facebook as well. Make sure people see it.
4. Hopefully you have written something that gets shared, re-tweeted and commented on.
5. Rinse and Repeat. Do this as often as you can to generate discussion and soon enough you have visitors and your search engine rankings will improve.
One Step Down, 20 to Go
As I said before, this is an oversimplified way to improve search engine rankings, but it works. It’s not the ONLY thing you need to concern yourself with though. There are other elements to SEO and each step you take will further improve your rankings.
by Jonathon Hyjek | Aug 15, 2012 | Search Engine Optimization
A sobering reminder for any SEO professional or website owner desperately trying to crack the front page of the search engines.
A staggering 75% of internet users never go past the first page when searching in Google!
The sad reminder of this fact is that if your website isn’t on the first page of Google, your website is only performing at maximum – 25% capacity in terms of it’s search engine traffic capacity. Even scarier is that the coveted page #1 position has only 10 spots available and there are thousands, hundreds of thousands or maybe even millions of websites are competing for that spot. If you don’t bring your A-Game to your SEO efforts, someone else will. When that happens, you end up on page 2, 5, 18, or 72!
You might be happy being on page #2 in a Google search, but all that means is that you’re the first loser.
I’m not trying to be harsh or insensitive, but rather make your realize that “good enough” doesn’t cut it in the SEO world. You need to be on page one for as many search terms as possible and you need to work hard to stay in that position. Every day that you’re not in the number one spot, you’re losing out on potential customers and sales. Your competitor who holds the page #1 spot for your optimum keywords is essentially taking your customers from you.
Don’t just sit back and let your website be a victim of your lack of time, experience, expertise or laziness. Take charge of your SEO efforts, or let someone else take charge of them.
Your website is an investment not an expense. It should have an ROI.
If your website has only ever been an expense, you’ve been doing something wrong. A website costs money to build and maintain, but it should have a fairly tangible ROI. You should be getting leads through your website, and leads that convert to sales or clients and this is something you should be able to measure.
The difference between a poor performing website and one that bring in sales/customers/leads/prospects is a very thin line because quite often it’s not the actual website that’s the problem. It’s the website’s search engine rankings that are preventing the website from reaching out and touching your prospective clients/customers.
An SEO audit and strategy can solve this!
